About
Why the work is being done
This programme is part of the Catalyst and The National Lottery Community Fund COVID-19 Digital Response funding initiative, a partnership between The National Lottery Community Fund and CAST, supported by the Catalyst network.
The aim of the programme is to equip charities and nonprofits with the tools and skills to understand the needs and behaviours of their communities, and support them to develop digital projects focused on a validated problem area.
Problem to solve
The programme takes a cohort of up to ten organisations through a four-week training course for them to learn and practice Discovery on a real digital challenge facing their communities. This includes teaching the fundamentals of digital service design, building charities’ user research capabilities and supporting them to validate a problem area they may wish to explore with further Catalyst funding or through internal stakeholder engagement.
Who are the users and what do they need to do
The users are a mix of nonprofits and civil society organisations, and their networks, looking to identify the needs and behaviours of their community, and how digital, data and design can best support them.
Organisations within this cohort:
Organisations within this cohort:
- Charlton Athletic Community Trust
- Enterprising Youth C.I.C
- Project Space Leeds - T/A The Tetley
- Youth Focus North East
- Lancashire Association of Boys and Girls Clubs
- End Youth Homelessness
- Council for Learning Outside the Classroom
- Centre for Fun and Families Ltd
- African French Speaking Community Support
Programme: Discovery Learning Programme/ Adding value to a Design Hop
Key project resources
HOWTO: make a Discovery process more participatory
A blog post summarising We Are Open's approach and advice around running a participatory discovery process.